Case Study – Contact4 by Anne Ellis | Mar 4, 2008 | PDF Literature | 0 commentsUsing Online Personality profiling in Contact Centres to reduce staff turnover and improve the recruitment process.Contact 4 is a contact centre handling inbound and outbound calls.You can download the case study PDF here. Submit a Comment Cancel replyYour email address will not be published. Required fields are marked *Comment *Name * Email * Website Save my name, email, and website in this browser for the next time I comment. Δ